Frequently Asked Questions
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The information in which we provide is consolidated from multiple reliable sources and always adheres to strict manufacturer specifications.
If purchases are made within normal operating hours then most of our customers receive their information within 30 minutes. After hours purchases will be delivered the following business day.
After purchase, our employees will research the information needed to fulfill your request based off of the vehicle info that you provided us during checkout. Then, this information is sent to your email on file in PDF format.
Refunds can only be requested and processed before repair information is sent to you. If you feel that the information is not what you need, or requested, just reach out to us and we will do our best to rectify the matter.
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Disclaimer
Under no circumstances will The Mechanic Answers be responsible or liable in any way for any content, including but not limited to, any errors or omissions in the content that we provide, or for any loss or damage of any kind incurred as a result of any content sent to you from The Mechanic Answers. Due to factors beyond the control of The Mechanic Answers, it cannot guarantee against improper use or unauthorized modifications of this information. The Mechanic Answers assumes no liability for property damage or personal injury incurred as a result of using our repair information to complete diagnosing or repairs on your vehicle. Use this information at your own risk! The Mechanic Answers recommends safe practices when performing any DIY repairs and/or while using tools needed to complete such repairs. The Mechanic Answers provides no warranty, expressed or implied, or any guarantees in regards to any particular result. Any injury, damage, or loss of any kind that may result from the improper use of the information provided is the sole responsibility of the user/owner and not The Mechanic Answers.
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